Privacy Policy

1. Introduction
Green Fern Studios Pty Ltd (“We”, “Our” “Us”) is committed to protecting the privacy of our clients, partners, and users (“You”, “Your”). This Privacy Policy outlines how we collect, use, disclose, and protect Your personal information in compliance with the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW).

2. Collection of Personal Information
We collect personal information that is necessary for Our business activities and to provide you with our film and media studio hire services. This may include:

1. Name
2. Address
3. Email address
4. Phone number
5. Date of birth
6. Payment details
7. Employment and professional information
8. Project details and requirements
9. Other information relevant to your hire of Our facilities and services

We collect personal information directly from you when you:

1. Register your interest to hire Our studio space and/or hire Our production services
2. Update your account with Us
3. Make a booking or request Our services
4. Contact Our customer service team
5. Participate in surveys and/or promotions

3. Use of Personal Information
We use Your personal information for the following purposes:

1. To provide and manage our film and media hire services, including without limitation, dry hire and production hire
2. To process Your bookings and payments
3. To communication with You, including without limitation, sending promotional materials and updates about Your projects
4. To improve Our facilities and services
5. To conduct market research and analysis
6. To comply with legal and regulatory requirements

4. Disclosure of Personal Information
We may disclose Your personal information to:

1. Our employees, contractors, and related entities
2. Service providers who assist Us with operating our business (including without limitation: payment processors, IT service providers, equipment suppliers)
3. Legal, regulatory and/or government authorities as required by law
4. Third parties in connection with any merger, sale of company assets, or acquisition of all or a portion of Our business

5. Security of Personal Information

We take reasonable steps to protect Your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.  We use a variety of security measures, including encryption, access controls, and secure servers.

6. Access and Correction of Personal Information

You have the right to access and correct the personal information We hold about You. If You wish to access or correct Your personal information, please contact us at contact@greenfernstudios.com. We will respond to Your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance Your experience on Our website. You can control the use of cookies through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on Our website, and the revised Privacy Policy will take effect when it is posted.

9. Contact Us

If you have any questions and/or concerns about this Privacy Policy or Our handling of your personal information, please contact Us at:

Greenfern Studios

Irina Boraman

contact@greenfernstudios.com

0430 077 790

10. Complaints

If You believe We have breached your privacy rights, you may lodge a complaint with us using the contact details above. We will investigate Your complaint and respond within a reasonable period. If You are not satisfied with our response, You may refer Your complaint to the Office of the Australian Information Commissioner (OAIC) or the NSW Information and Privacy Commission (IPC).